A-Max Auto Insurance Review [2022]

A-Max Auto Insurance is an independent insurance agency that finds policies for customers through several insurance company partners. It does not directly offer insurance policies. Because of this, it is able to find steep discounts for its customers, and offers many types of insurance products, including homeowners policies. You can only find A-Max Auto Insurance in Texas.

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UPDATED: Jun 22, 2022

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Written By: Laura BerryReviewed By: Joel OhmanUPDATED: Jun 22, 2022Fact Checked

Here's what you need to know...

  • A-Max Auto Insurance is an independent broker that works with several insurance companies
  • Their offices are located in Texas, which is the only state they operate in
  • A-Max offers a whole host of insurance products since they broker insurance through other companies

A-Max Auto Insurance operates solely out of Texas, yet has over 100,000 policyholders.

With a diverse number of insurance products, a robust online portal, and community involvement, many Texans trust their insurance needs with A-Max.

Being that A-Max is a smaller company in comparison to larger nationwide competitors, there is not a lot of information about them available online. This can be a frustrating experience for a potential customer searching for new auto insurance.

After conducting thorough research about A-Max Auto Insurance, this guide has been created to give the best, most up-to-date information about the company in 2022.

In this report, you will find out about the basics of A-Max, what types of coverage it offers, and overall customer reviews about the company.

Basic Information About A-Max Auto Insurance

A-Max is a rather new company, being founded in 2002. Its headquarters are located in Dallas, Texas. It has over 200 offices, all located solely in Texas.

It operates as an independent insurance agency, meaning that it does not provide insurance coverage itself. Rather, it has a network of 25 different insurance carriers that it brokers insurance policies for.

Some insurance companies in its network are Progressive, Kemper, Foremost, and Commonwealth.

A-Max Auto Insurance is very active within the communities it operates in, and believes in diversity among its employees.

It invests in its employees and gives them thorough training on all the insurance products available through the company. This investment in training is apparent in the good reviews given by its customers.

Online Services and Applications

Although A-Max Auto Insurance has a user-friendly website, the options for customers are very limited. It does not have a phone application at this time.

Getting an A-Max insurance quote is a rather simple process and can be done online through its website quote tool. It has a simple portal that compares many insurance rates at one time through its network of 25 insurance companies.

You can also call its toll-free number and start the quote process with a live, trained agent.

The A-Max Auto Insurance online payment process is not as simple. You cannot pay your bill directly with A-Max. The online payment page takes you to a list of the insurance companies A-Max works with, and then it routes you to their respective websites.

The same process applies to making a claim. You cannot file a claim directly with A-Max. You have to contact your assigned insurance company directly to make any claims.

You can call A-Max and get assistance with the claims process at (800)979-AMAX. If you do call, A-Max is very likely to only give you the contact information of the insurance company you are signed up with.

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Types of Coverage Available with A-Max

Since A-Max is an independent insurance agent, and not an insurance company, it offers several types of insurance packages through its network of 25 companies.

The array of insurance coverage options through A-Max are:

  • Personal Auto Insurance
  • Commercial Auto Insurance
  • Homeowners insurance
  • Renters Insurance
  • Motorcycle Insurance
  • Boat and Watercraft Insurance
  • Recreational Vehicle Insurance
  • SR-22 Insurance
  • High-Risk Driver Insurance

A-Max Auto Insurance will get you the coverage you need to drive in Texas legally and safely. The basic types of insurance coverage are:

Liability Insurance. This covers the cost of the other party’s injuries and vehicle damages if you are at fault in an accident. This is the minimum insurance requirement mandatory in most states. 

Medical Payments Coverage. This covers yourself and passengers that have been injured in an accident, regardless of who is at fault. This is required in many states.

Personal Injury Protection. This gives you additional medical payment coverage and may also cover child care or lost income associated with being in an accident. This is only available in some states.

Comprehensive Coverage. This will cover events that are out of your control, like vandalism, theft, fire, and natural disasters. This is typically required insurance for a car lease or a vehicle on a loan.

Collision Coverage. This covers damages done to your vehicle if you are in an accident or hit an object, like a fence. This is optional, but usually required for vehicles on lease or loan.

There are several other insurance types that are made available through A-Max, such as GAP insurance and ride-sharing coverage.

A-Max Auto Insurance Reviews

Since A-Max is not an actual insurance company, and operates as an independent insurance broker, its reviews are much higher than average. Each office has a different set of reviews on Google Maps, which is where most of the company reviews reside.

A-Max has received an average of 4.5 stars on Google Maps in over several hundred reviews, spanning dozens of local offices.

Customers have noted that the agents employed by A-Max are very knowledgeable about their available policies.

Since A-Max agents can shop at 25 different insurance companies, they are able to get their customers very affordable rates and plans. The primary thread across customer reviews is the large savings on insurance policies that A-Max finds for its customers.

There are a few negative remarks made about the company. Some customers complain about the limited access they have to manage payments directly through A-Max. Others have complained about large fees to reinstate lapsed policies that have only been late by one or a few days.

A-Max Auto Insurance BBB Rating

Although A-Max is listed on the Better Business Bureau’s website, they are not BBB accredited. They have been given a rating of A+, and there is only one complaint on the website.

The complaint consisted of an issue with a claim. Since A-Max does not handle claims, it gave the customer a phone number to contact, but that phone number was invalid. A-Max then followed up with the customer, providing detailed information on how to resolve the situation.

Overall, A-Max has excellent customer reviews at all of its locations. If you are interested in reading more about customer reviews, it is recommended to look up the office location closest to you.

A-Max Auto Insurance Wrap-up

A-Max Auto Insurance prides itself on how well-trained its insurance agents are and how open to diversity it is among its employees and the community. It operates solely out of the state of Texas, and has over 200 offices all over the state.

A-Max Auto Insurance does not directly offer auto insurance policies. Rather, it is an independent insurance agency that brokers insurance to customers from 25 insurance companies within its network.

This gives A-Max the opportunity to search for the best deals and coverage plans for its customers. It also offers various other products to its customers, including homeowners and recreational vehicle insurance plans.

Since A-Max is an insurance broker, and not an actual insurance company, it has very high reviews from its customers. The majority of reviews are listed on Google Maps, and are given to each individual office.

Although it has a very user-friendly website, it does not have a direct online payment portal, or claims submission form. All claims and payments must be made directly through the customer’s assigned insurance company. A list of insurance company partners is available on A-Max’s website.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

A former insurance producer, Laura understands that education is key when it comes to buying insurance. She has happily dedicated many hours to helping her clients understand how the insurance marketplace works so they can find the best car, home, and life insurance products for their needs.

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Written by Laura Berry
Former Insurance Agent Laura Berry

Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP® Joel Ohman

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