State Farm Car Insurance Review [2024]

Is State Farm good? State Farm will be an excellent choice for anyone looking for insurance. State Farm excels in customer satisfaction and simplicity of the claims process, and coverage is available in every state, so if you move, you can remain with the company.

While State Farm does offer many wonderful benefits, it isn’t the most affordable option for every driver, especially when it comes to inexperienced drivers and drivers with bumpy driving records. State Farm is also missing typical discounts, such as the federal employee and green vehicle car insurance discounts, which other top competitors offer.

The easiest way to ensure you are getting the best State Farm car insurance rates is to look closely at what your insurance needs are and how much you can afford to spend before comparing multiple company quotes online. Use this State Farm car insurance review to see how the provider compares to other companies and if it’s the right car insurance company for you.

Some insurance companies don’t include all of the additional benefits that you get with State Farm and you need to understand which benefits are worth letting go of and which are not.

Enter your ZIP code below and compare car insurance rates online!

What You Should Know About State Farm Insurance

If you are looking for car insurance, there are certain things that you will need to decide on, such as the type of coverage you need and how much your deductible should be.

Our State Farm insurance ratings and review will give you information about the types of car insurance coverage State Farm offers, as well as information about its deductibles.

After reading what is available, you can speak with a State Farm insurance agent to determine what the best choice is for you.

If you would like to compare State Farm car insurance rates, just fill in your ZIP code in the box provided above.

State Farm Insurance Coverage Options

State Farm offers the same car insurance options as all of the other companies do and in some cases, at a competitive rate. Let’s take a look at State Farm coverage options and go into detail about what they mean.

We know it can be confusing, so that’s why we’ve compiled a list of common coverages with a brief explanation. Different coverage types fall into four basic categories:

When you are at fault

• Liability coverage covers the physical damages you inflict upon another vehicle and the bodily injuries sustained by all individuals in the other car.

When you are not at fault

• Uninsured and Underinsured Motorist Coverage covers your expenses if the at-fault driver has little or no liability coverage.

Vehicle Protection

• Collision Car Insurance – State Farm’s collision coverage covers your vehicle repairs or replacement after an accident
• Comprehensive Car Insurance – includes what most would consider “out of our control” such as storm damage, hitting an animal, and more
• Emergency Road Service – covers standard roadside services like tire changes, jump starts, and lockout services
• Rental Car Reimbursement Coverage – includes a rental car while yours is getting repaired for a covered loss
• Mechanical Breakdown Coverage – covers parts and systems failure of your vehicle that is not caused by normal wear and tear or improper maintenance (See our article, Does car insurance cover a bad engine?)

Personal Protection

• Medical Payments Coverage – covers medical expenses of those in your vehicle
• Personal Injury Protection – covers costs incurred from injuries to yourself or others in the vehicle, lost wages and funeral expenses no matter who is at fault
• Umbrella Policy – covers your liability coverage to a much higher limit which blankets over multiple policies such as home and auto as well as others

Depending on where you live, some of the above may be optional coverages. State Farm also has a good selection of additional coverage, including the most popular options

• Towing and Roadside Assistance
• New Car Replacement
• Classic car insurance and collector car coverage

To add onto these standard options, State Farm goes a step further an offers a couple of specialty options:

• Rideshare Car Insurance for anyone working for a ridesharing service (such as Lyft or Uber)
• Loan/Lease Payoff Coverage: coverage that helps you pay off the loan/lease of your vehicle if it were to be totaled during a wreck

State Farm’s Additional Insurance Options

State Farm provides much more than just car insurance.

State Farm insurance offerings also include:

• Life Insurance
• Boat Insurance
• Health Insurance
• Disability Insurance
• Farm and Ranch Insurance
• Homeowners Insurance (See details in our articles Best Mobile Home Insurance and Best Tiny Home Insurance in South Carolina.)
• Motorcycle Insurance
• Flood Insurance

Despite the fact that State Farm offers all of these insurance options, it started out as strictly an auto insurance company for farm owners in 1922.

Additionally, when you combine multiple policies, you can qualify for a discount. For example, your largest savings will be by having both an auto and a homeowners insurance policy with the company.

How to Cancel State Farm Car Insurance

State Farm provides two ways to cancel car insurance:

By Phone

1. You’ll typically need to have the following: policy number, name, date of birth, and Social Security number. If you’re canceling because you’ve sold your car, you’ll likely need proof of your vehicle’s plate forfeiture or bill of sale.
2. Cancellations by phone are typically valid immediately, or you can schedule it for a date in the future.
3. Many states require you to inform the DMV when you cancel or change your auto insurance. Check your state’s guidelines.
4. If you’re switching providers, you may need to provide the new provider’s name, policy number, and effective date.

By Mail or Fax

Write a letter that includes:

• Your name, address, and phone number.
• Your State Farm policy number and the date and time you want your policy to end.
• If you’re switching providers, your new insurer’s name, policy number, and policy start date.
• If you’ve sold your vehicle, proof of plate forfeiture or your bill of sale.

Sign, date, and mail your letter at least two weeks before your intended cancellation date to:

Corporate Headquarters
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710

Or fax: 888-633-0405 or 905-750-5002.

In-person

Bring the following:

• Your name, address, and phone number.
• Your State Farm policy number and the date and time you want your policy to end.
• If you’re switching providers, your new insurer’s name, policy number, and policy start date.
• If you’ve sold your vehicle, proof of plate forfeiture or your bill of sale.

You can cancel your insurance policy with State Farm at any time, make sure you have new coverage on your vehicle before your current plan expires.

See full details in our article, How To Cancel State Farm Car Insurance.

How to Make a State Farm Car Insurance Claim

Claims can be filed with State Farm:

• By calling 800-SF-CLAIM (800-732-5246) (available 24/7)
• By calling a State Farm car insurance agent.
• With the mobile app

When you make a claim, you’ll need the following:

• Date and time of the incident
• Vehicles involved
• Description of the incident
• Description of damages
• Location of incident

Now, that we’ve shown you how to file a claim, let’s look at how State Farm pays out claims to its customers. Loss ratios can give us some insight into the answer to that question.

State Farm has established that it cares about its customers and, as a premier car insurance company, it tries to provide a quick turnaround for claims.

Sometimes State Farm pays claims as quickly as 24 hours after an accident.

State Farm Insurance Rates Breakdown

How much is State Farm car insurance? Here are two things to keep in mind regarding car insurance with State Farm.

1. Many variables can affect what you pay.
2. State Farm car insurance discounts may help offset the cost.

Which factors affect your State Farm car insurance quotes? According to State Farm Insurance, these seven factors determine auto insurance premiums:

• Your policy and deductibles
• The vehicle model you drive
• How often you drive, and how far is your commute
• Your geographic location
• Your driving record
• Your credit history
• Your age, sex, and marital status

These factors are common among all insurance providers, but new laws and regulations are being passed, which have changed some of the ways in which companies can determine your rates.

Compare State Farm Car Insurance Rates by State

State Farm is available in every state. Note that State Farm prices, like other insurance companies’ prices, vary, sometimes below and sometimes above average, and can be further affected by factors like driving record and credit history.

The most expensive state to carry State Farm as your insurance provider is Michigan, followed by New Jersey, where rates are thousands above average.

Here’s a look at the State Farm estimate compared to nine other top companies on a state-by-state basis.

On average, State Farm is in second place when it comes to cost, trailing USAA  by less than $250. Geico follows closely behind with rates averaging only $340 more than State Farm.

Average State Farm Car Insurance Rates by Gender

Here’s how State Farm’s annual rates based on demographics compare to other top insurance carriers in the country. These averages are national, so where you live could affect your rates.

As with most other insurance companies, single, male teens pay more for car insurance than any other group.

Average State Farm Car Insurance Rates by Vehicle Make and Model

What vehicle you drive can also have an impact on your car insurance. Below, we show you what you can expect to pay for five specific models from State Farm and its competitors.

The good news is if you drive a 2015 Honda Civic Sedan, because of the vehicles listed, it has the cheapest rates.

Average State Farm Car Insurance Rates by Commute

If you drive more than 12,000 miles a year, you may also see your car insurance rates start to rise.

State Farm customers can expect to pay the third-highest rates when it comes to their commute. Other factors, such as living in a rural or urban area, could also contribute to the cost of your insurance.

Average State Farm Car Insurance Rates by Coverage

You might think that having the lowest minimum coverage in your state is the best way to ensure you and your family are protected. But that’s not necessarily the case, because sometimes the difference in low to high coverage is less than you think.

Check out the table below to see the differences in coverage.

With State Farm, the difference between low and high coverage is only $400. So, if you are considering upgrading to provide more coverage for your family, the cost is roughly $33 monthly.

Average State Farm Car Insurance Rates by Credit Score

Besides not being able to secure a car loan or a mortgage, poor credit can also have an impact on how much you pay for car insurance. The table below reflects what you’ll pay for car insurance if you have good, fair, or poor credit. Of course, these are estimates, and your rates may be different based on your situation.

The average credit score in the U.S. is 675. If your credit score is lower than this, you may face increased rates on car insurance. In some states, poor credit can raise your rates by thousands of dollars. On average, with State Farm, poor credit can raise your rates by $2,700.

Average State Farm Car Insurance Rates by Driving Record

If you get a speeding ticket, have an accident, or get a DUI, your rates with State Farm will increase in most states. The table below shows rates for these three violations compared to the rate for a clean record.

One accident with State Farm can raise your rates to over $1,100.

State Farm Insurance Discounts Available

State Farm has many discounts and affordability options available to its consumers. Depending on the auto insurance discount, you could save up to 50%.

These discounts aren’t available everywhere, so be sure to ask your agent about what options you qualify for based on your situation.

State Farm, like most of the top-rated car insurance providers, has a usage-based car insurance program that monitors your mileage and driving behaviors for significant potential savings.

Its version is called Drive Safe & Save. You can earn up to a 30% discount via mobile app or, if you have an active FordPass or LincolnWay account, enroll your 2020 or newer Ford or Lincoln vehicle in Drive Safe & Save Connected Car.

See Drive Safe & Save’s mobile setup here:

Another excellent way to save money on car insurance with State Farm is their State Farm Steer Clear® Safe Driver Discount program for young drivers. It can save you hundreds, perhaps even thousands, on your car insurance premiums.

Here is an overview of the Steer Clear program:

https://youtu.be/BvlmmqBT_10

How State Farm Insurance Ranks Among Providers

The benefits of State Farm car insurance include their financial strength ratings, for the most part. The State Farm car insurance rating was recently downgraded by A.M. Best from A (Excellent) to B (Fair) after the company told the California Department of Insurance it would not be renewing 72,000 homeowner policies.

Here is the State Farm rating from others:

• Better Business Bureau: Since A+ is the highest rating the BBB gives, the Better Business Bureau views State Farm B- as better than most, but needs improvement.
• Moody’s: State Farm’s Aa1 rating falls into the P-2 category, which signifies that the entity’s obligations are of “high quality, and subject to very low credit risk.”
• S&P: State Farm has earned an AA, which represents “a strong capacity to meet financial commitments.”

NAIC Complaint Index

The National Association of Insurance Commissioners (NAIC) measures the number of complaints a company receives. The company’s complaint ratio is 0.57 and below the national average of 1.16. One thing to consider is that your experience may be better or worse than these ratings based on your insurance needs.

State Farm Car Insurance Customer Reviews

In looking at customer ratings for the app, we quickly discovered they were overwhelmingly positive — averaging 4.8 out of 5 stars in Apple’s App Store, and 4 out of 5 stars in Google Play. Many customers praised its options, ease of use, and convenience.

However, that doesn’t mean the app isn’t without criticism. In reviewing the comments, we found some common complaints included incompatibility with software updates, the inability to set reminders for bills, and some difficulty navigating multiple policies.

J.D. Power

Does State Farm have a good reputation for paying claims? Another essential rating to look at when searching for an insurance company is customer satisfaction levels. J.D. Power rates companies solely on customer satisfaction levels. State Farm received a score of 829 in providing a satisfying purchase experience, ranking it in the top 10 among auto insurers.

The numbers reveal that the State Farm customer rating index ranges from 820 to 853 points out of 1,000.

Satisfaction rates vary by state but customers in the Southwest region (Arizona, Colorado, Nevada, New Mexico, and Utah), rated State Farm  the highest Power Circle Rating distinction — “Among the Best.”

Consumer Reports

Consumer Reports is an independent nonprofit company that utilizes customer insight to help inform purchase decisions. State Farm received a Consumer Reports reader score of 89 out of 100.

State Farm auto insurance ratings also include that State Farm is in the top three for best full coverage car insurance and cheap car insurance for young male drivers.

Read more:

• Allstate vs. State Farm Car Insurance Comparison
• State Farm vs. AAA Car Insurance Comparison
• State Farm vs. Liberty Mutual Car Insurance Comparison
• State Farm vs. Progressive Car Insurance Comparison

State Farm Car Insurance Review: The Bottom Line

We hope that our State Farm auto insurance review has shown you everything you need to know about State Farm, so you can decide for yourself whether they are a good neighbor or not.

One thing to consider is that everyone’s needs are different, and auto insurance rates can vary significantly based on individual factors. As thorough as this guide is, we still strongly suggest that you shop around with your personal details and specific vehicle information before you choose an auto insurance provider. You can simply enter your ZIP code to try our free quote comparison tool.