21st Century Car Insurance Review 2024 [Insider Evaluation]

Our 21st Century car insurance review compares affordable plans starting from $45/month. The 21st Century Premier Insurance Company has an A+ BBB rating and offers robust coverage and rental reimbursement options to ensure you are protected in the event of an emergency.

UPDATED: Dec 10, 2024Fact Checked

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Dec 10, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 10, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 10, 2024Fact Checked
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21st Century

Average Monthly Rate For Good Drivers

$45

A.M. Best Rating:

A

Complaint Level:

High

Pros

  • Offers a variety of coverage options
  • Provides discounts for safe drivers, multi-vehicle policies, and bundling
  • High rating from A.M. Best

Cons

  • Average customer satisfaction ratings
  • More complaints than the industry average

This 21st Century car insurance review highlights the company’s competitive rates, starting at $45 per month, and its policies, which are particularly beneficial for drivers with clean records. Rates, however, rise sharply for high-risk drivers.

21st Century Car Insurance Review

As a subsidiary of Farmers Insurance, 21st Century operates exclusively in California under the new brand name Toggle.

21st Century Car Insurance Rating

Rating Criteria21st Century: 21st Century Car Insurance Review
Overall Score3.6
Business Reviews3.0
Claim Processing3.0
Company Reputation3.0
Coverage Availability4.6
Coverage Value3.2
Customer Satisfaction4.0
Digital Experience3.5
Discounts Available5.0
Insurance Cost3.9
Plan Personalization3.0
Policy Options2.8
Savings Potential4.3

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While drivers outside California must work with Farmers Insurance directly, California residents can access basic liability coverage through Toggle. Read our Farmers car insurance review to learn more about the company.

By entering your ZIP code, you can get instant car insurance quotes from the top providers in your state.

Here's What You Need to Know

  • 21st Century Auto Insurance Rating is 3.6
  • 21st Century insurance rates are affordable at $45/month
  • 21st Century maintains an A+ rating from A.M. Best

21st Century Car Insurance Prices

Before you go out and start comparing car insurance rates, it’s important to understand how some factors affect the car insurance rates you pay. For example, 21st Century car insurance quotes will vary by age, gender, and driving history.

21st Century Car Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$213$486
Age: 16 Male$213$497
Age: 18 Female$162$358
Age: 18 Male$183$404
Age: 25 Female$53$132
Age: 25 Male$55$138
Age: 30 Female$49$123
Age: 30 Male$51$128
Age: 45 Female$45$112
Age: 45 Male$45$111
Age: 60 Female$41$100
Age: 60 Male$43$104
Age: 65 Female$44$110
Age: 65 Male$44$109

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In addition, 21st century car insurance prices depend on a driver’s record. Insurance companies normally charge high premiums to drivers who have a history of accidents, DUIs, or traffic tickets because they are regarded as high-risk.

How does 21st Century Insurance compare to the competition? While it is more expensive for teen drivers, its full coverage car insurance rates are cheaper than Allstate and Farmers, its parent company.

21st Century Car Insurance Monthly Rates vs. Top Competitor by Age & Gender

Insurance CompanyAge: 17 FemaleAge: 17 MaleAge: 25 FemaleAge: 25 MaleAge: 35 FemaleAge: 35 MaleAge: 65 FemaleAge: 65 Male
$260$280$145$155$125$132$115$120
Allstate TablePress Logo$181$190$145$155$158$157$142$147
Farmers TablePress Logo$172$180$140$145$136$136$125$130
Geico TablePress Logo$97$93$85$90$78$78$75$80
Liberty Mutual TablePress Logo$187$215$155$160$167$170$150$155
Nationwide TablePress Logo$136$150$120$130$111$112$105$108
Progressive TablePress Logo$141$146$118$122$109$103$100$105
State Farm TablePress Logo$101$111$90$95$84$84$80$85
Travelers TablePress Logo$107$116$98$102$96$97$91$94
USAA TablePress Logo$80$85$70$75$58$57$52$55

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Knowing what age, gender, and driving record can do to rates, drivers can take steps to improve their risk profile and perhaps lower their 21st Century premiums.

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21st Century Car Insurance Coverage Options

What is considered good car insurance coverage? That typically includes a combination of liability, collision, and comprehensive coverage to ensure you’re well-protected in various scenarios.

21st Century Car Insurance Review

Through Toggle, 21st Century also provides unique coverage options that aren’t available from other companies, including rideshare coverage and pet insurance, which pays up to $1,000 in vet costs if your pet is hurt in an auto accident.

pet injury definition card: 21st century car insurance review

21st Century offers a variety of car insurance coverage options to meet different needs. Additional features include roadside assistance and rental reimbursement.

21st Century Car Insurance Discounts

21st Century offers a variety of discounts to help policyholders save on their car insurance premiums. These include safe driver discounts for those with a zero-accident record, multi-vehicle discounts for insuring more than one car, and bundling discounts for combining auto insurance with home or renters.

21st Century Car Insurance Discounts by Savings Potential

Discount21st Century Insurance: 21st Century car insurance review
Good Driver20%
Superior Driver18%
Anti-Theft Device15%
Good Student15%
Multi-Vehicle15%
Mature Driver2%

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There are discounts for successful students who install anti-theft devices on their vehicles. These discounts can significantly reduce your overall premiums.

21st Century Car Insurance Business Ratings & Consumer Reviews

The reviews and ratings for 21st Century Car Insurance show a mix of results from different evaluation organizations. J.D. Power reports that customers are generally satisfied, while the Better Business Bureau (BBB) gives the company a high rating for its good business practices.

21st Century Car Insurance Business Ratings & Consumer Reviews

Agency21st Century: 21st Century Car Insurance Review
J.D. Power: 21st Century Car Insurance ReviewScore: 865 / 1,000
Above Avg. Satisfaction
BBB: 21st Century Car Insurance ReviewScore: A+
Excellent Business Practices
Consumer Reports: 21st Century Car Insurance ReviewScore: 72/100
Avg. Customer Satisfaction
NAIC: 21st Century Car Insurance ReviewScore: 2.85
More Complaints Than Avg.
A.M. Best: 21st Century Car Insurance ReviewScore: A
Excellent Financial Strength

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On the other hand, Consumer Reports indicates average customer satisfaction, and the National Association of Insurance Commissioners (NAIC) shows more complaints than the industry average. However, A.M. Best showcases excellent financial strength.

These diverse ratings highlight the importance of considering multiple sources, such as the Consumer Reports car insurance recommendations, when evaluating an insurance provider. Below is a detailed customer experience review from a 21st Century Insurance Company client on Yelp.

This Yelp review has some handy info for anyone checking out their insurance options. It gives real stories and results that could really influence your decisions.

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Pros & Cons of 21st Century Car Insurance

When you think about insurance in the 21st century, there are advantages that may appeal to many drivers. Here are some of the key benefits.

  • Comprehensive Coverage: Offers a variety of coverage options, including collision, comprehensive, rideshare, pet insurance, and more.
  • Competitive Discounts: Provides discounts for safe drivers, multi-vehicle policies, bundling, and students with good grades.
  • Financial Stability: A high rating from A.M. Best ensures reliability when paying claims.

The 21st Century has some outstanding advantages, but it also has a few disadvantages that you should consider before you decide:

  • Mixed Customer Satisfaction: Average customer satisfaction ratings from Consumer Reports.
  • Higher Complaint Ratio: More complaints than the industry average, according to NAIC.

Like with any insurance company, it’s good to weigh the pros and cons of cheap car insurance companies to determine if it’s the right match for you.

21st Century Car Insurance Reviews

This 21st century car insurance review highlights the company’s low rates, great discounts, and a solid range of coverage. However, some may not like mixed customer satisfaction reviews and higher premiums for young or high-risk drivers.

21st Century policies feature competitive rates, especially for drivers with clean records, though premiums increase significantly for high-risk drivers.

Brad Larson LICENSED INSURANCE AGENT

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Frequently Asked Questions

Who owns 21st Century car insurance?

21st Century Insurance is owned by Farmers Insurance Group, a well-established insurance provider offering various coverage options for auto, home, and more.

Read More: Progressive vs. Farmers Car Insurance Comparison

Is 21st Century Insurance the same as Farmers?

While Farmers Insurance Group owns 21st Century, it operates as a separate brand with its own policies and pricing. See if you’re getting the best deal on car insurance by entering your ZIP code here.

When did Farmers buy 21st Century Insurance?

Farmers Insurance Group acquired 21st Century Insurance in 2009 to expand its portfolio and strengthen its position in the auto insurance market.

What is the most trusted car insurance company?

USAA and State Farm are often cited as the most trusted car insurance companies due to high customer satisfaction, strong financial ratings, and comprehensive coverage options.

What is the biggest insurance company to fail?

AIG’s near-collapse in 2008 during the financial crisis was one of the most significant failures, but government intervention prevented bankruptcy. AIG is one of the worst car insurance companies in America.

Which car insurance company has the most complaints?

According to NAIC data, some smaller regional insurers and companies like Liberty Mutual and Allstate tend to have higher-than-average complaint ratios.

Read More: Car Insurance Companies With the Worst Customer Satisfaction

Who is the cheapest car insurance?

Geico is often ranked as the cheapest car insurance provider, offering competitive rates and a variety of discounts to lower premiums further. Enter your ZIP code to find the cheapest insurance near you.

Does 21st Century Insurance offer coverage outside of California?

Yes, 21st Century Insurance offers coverage outside California through its parent company, Farmers Insurance. However, in California, it operates under the Toggle brand, providing unique policies such as rideshare coverage and pet insurance.

Is Progressive pulling out of California?

Progressive has reduced some services in California due to state regulations but continues to offer policies to California drivers.

Read More: Cheapest California Car Insurance Rates

What discounts does 21st Century Insurance provide?

21st Century Insurance offers a variety of discounts, including safe driver discounts, multi-vehicle discounts, and bundling discounts for combining auto and home insurance. Additional savings are available for good students and vehicles equipped with anti-theft devices.

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for 21st century insurance

3.71 (311 reviews)
0.5
April 5, 2024

Victor Burgos

21st century insurance review

Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal ...
Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal action!!
1
September 6, 2023

Crisssy_

Horrible insurance carrier

Horrible company. There is none picking up the calls in time of need. They keep billing but none is available to talk. Do not get this insurance or you will be left hanging.
1
June 16, 2023

Andie_Alcantar

Crapy n expensive

This insurance is horrible , good luck ever getting a representative, it takes hours n I'm not exaggerating 2 speak 2 some n majority of the time they hang up on u, been wth them 4 10 years, no tickets or accidents n every year it goes up $100 or more its time 2 go
1
April 6, 2023

BruP

Not Responsive at all.

I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section ...
I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section on their website. I finally got fed up and sent them a cancelation email and along with removing my auto-pay option. They got back to me imminently, approving my cancelation. This shows that they were not responsive when I was trying to change my policy for a cheaper rate, but ok w/ me canceling my plan after being a customer for more than +6 years. The moral of this review is that they are not responsive at all.
1
February 7, 2023

acalord

No the same company it was now that Farmers has taken it ove

Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have be...
Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have been appalled with the service. The only site has gone cheap and useless, most of the options don't work like changing a credit card for autopay. Resetting your password is a nightmare. forcing you to change your password is done without notice, they will make you try your password many time till you finally figure out they demand changing it and don't inform you. Calling to fix problems online they will charge you account $3 calling fee. Can you bevel that? Plus the robot call will ask so many useless questions wasting time then tell you no one is available and hang up. Its time to dump 21st century all Farmers did was take a good company over and destroy everything
5
December 15, 2020

hmegens1941

HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
2
August 25, 2020

naq71

No price matching/Nothing for loyal customers

This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them...
This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them because they had no care that I wanted to change companies after my insurance went up $100+. Yes, I added a new car, but even when I added a 2006 Lexus the price went up $100 then as well. My total was $414 per month, and that was low-medium coverage! I helped AAA will treat me as well, but I am so disappointed. 😢😤
1
December 13, 2019

Mometh bousso

21st Century Insurance review

This insurance not good never put your car there bad costumer service I have a accident and I was paying full coverage but they never pay me
2
December 9, 2019

spicy77

Incessant rate increase make 21st Century a poor choice.

In general this company is known for having the lowest rates in town but over the last five years I have noticed my rates going up over time. I have never had an accident and the company is supposed to reward you for this, but my rates keep going up. I am at the point that if I get another rate increase in the next six months, I am going to bail and go with another provider.
5
October 1, 2019

mikedupont

21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
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