American Auto Shield Car Insurance Review [2024]
American Auto Shield sells vehicle service contracts to replace expired warranties. American Auto Shield has an A+ customer service rating with the BBB.
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Scott W. Johnson
Licensed Insurance Agent
Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...
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UPDATED: Nov 7, 2023
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- Extended warranties usually come with new cars and provide repair damage for a variety of parts
- A service contract provides repair coverage for a vehicle once a warranty expires
- American Auto Shield provides vehicle service contracts to help consumers have full protection for car repairs
Car insurance warranties are promises from the manufacturer to cover damages. The damages that are covered by a warranty vary according to what exactly is in the paperwork.
A service contract is different from a warranty in that they typically provide coverage once a warranty expires. However, service contracts are similar in that they only cover certain damages and repairs, too.
American Auto Shield is a company that provides vehicle service contracts to help consumers have full protection on a variety of car repairs.
If you are looking for auto insurance, check out our free quote tool to compare rates today!
About American Auto Shield
American Auto Shield is a Colorado-based company that provides vehicle service contracts and automotive claims administration.
The vehicle service contracts offered by American Auto Shield are backed by a variety of insurers. According to the American Auto Shield website, all the insurers are rated A by the insurance rating company A.M. Best.
In addition to offering its extended warranty plans, American Auto Shield is active in serving its community.
This extended warranty provider has helped several organizations such as Make-A-Wish Colorado and the 2014 Susan G. Komen Colorado Race for the Cure.
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What American Auto Shield Offers
American Auto Shield provides service contracts for cars, motorcycles, dirt bikes, and ATVs. American Auto Shield’s vehicle service contract is customizable for each driver’s individual needs.
There are six different options for service contracts:
- Diamond. This plan is the highest level. It provides extended coverage for all components in the vehicle, including brakes, engine, gaskets, and windshield.
- Platinum. This plan is for cars that are 20 years old with 100,000 miles. It provides warranty coverage for components such as engine, transmission, and brakes.
- Deluxe. This extended car warranty plan is for cars that are 20 years old with 150,000 miles. It’s similar to the platinum plan, except it does not cover all the parts included in the platinum plan.
- PT Gold. This extended auto warranty plan is for cars that are 25 years old with 200,000 miles. This plan offers coverage for components such as engine, transmission, and air conditioning.
- PT Silver. This extended warranty plan is for cars that are 25 years old with 200,000 miles. PT Silver offers almost the same coverage as the PT Gold plan.
- Powertrain. This extended car warranty plan is for cars that are 25 years old with 250,000 miles. The Powertrain plan includes the least amount of covered vehicle parts.
Each plan can have additional benefits added, such as 24-hour roadside assistance, rental cars, and trip interruption coverage.
Optional levels of coverage include luxury electronics such as GPS, market labor rate, and emissions.
Reviews of American Auto Shield
According to their website, American Auto Shield has satisfied their customers in exceptional ways. You can also find American Auto Shield reviews on sites such as TrustPilot, ConsumerAffairs, and the Better Business Bureau.
TrustPilot gives American Auto Shield a 4 out of 5 stars (great) rating, while ConsumerAffairs gives them a 2.5 out of 5 stars rating.
The Better Business Bureau gives American Auto Shield an A+ rating, and they are also accredited with BBB.
Conclusion
American Auto Shield offers extended warranty coverage, for several levels of consumer need. These plans range from full coverage to only specific parts coverage.
It doesn’t matter if you have a brand-new car or an older, well-traveled car with high mileage. Whether you have one of the most popular cars or the most reliable cars, American Auto Shield can provide a service plan that fits your individual needs.
American Auto Shield might be an excellent extended auto warranty provider for you if you have an older car with higher mileage.
There are mixed reviews online regarding American Auto Shield, but there seem to be more positive reviews than negative.
Before settling on any warranty company, it is important to do your research and understand its cancellation and refund policies, along with its various plan offerings.
If you are looking for a company to provide you with auto insurance, use our free quote tool to compare rates today!
Frequently Asked Questions
What is American Auto Shield?
American Auto Shield is a company that provides vehicle service contracts, which offer coverage for repairs and damages once a manufacturer’s warranty expires.
How are the service contracts offered by American Auto Shield backed?
The service contracts offered by American Auto Shield are backed by insurers that have an A rating from A.M. Best, an insurance rating company.
What types of vehicles does American Auto Shield provide service contracts for?
American Auto Shield provides service contracts for cars, motorcycles, dirt bikes, and ATVs.
What are the coverage options offered by American Auto Shield?
American Auto Shield offers six different service contract options, ranging from basic coverage to comprehensive coverage with additional benefits such as roadside assistance and rental cars.
What is the customer satisfaction rating for American Auto Shield?
American Auto Shield has positive customer reviews and is accredited with an A+ rating by the Better Business Bureau. However, it’s recommended to do thorough research and understand the cancellation and refund policies before choosing any warranty company.